Privacy Policy

Last updated: June 18, 2026

1. Our Commitment

At Velmark, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. We are committed to transparency and to protecting your data in accordance with applicable laws.

2. Information We Collect

We collect information that you provide directly, such as when you create an account, place an order, or contact our support team. This may include:

• Personal identifiers: Name, email address, phone number, shipping and billing addresses.
• Payment data: We do not store full payment details — they are securely processed by our third-party payment partners.
• Account credentials: Username and password (encrypted).
• Usage data: Pages visited, products viewed, search queries, and interactions with our site.
• Device and browser data: IP address, browser type, operating system, and referral URLs.

3. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings. Essential cookies are required for site functionality (e.g., shopping cart, checkout).

4. How We Use Your Information

We use your data for the following purposes:

• Order fulfillment: To process and ship your orders, send order confirmations, and provide customer support.
• Account management: To maintain your account, preferences, and order history.
• Marketing (with consent): To send you promotional emails, newsletters, and personalized offers. You can unsubscribe at any time.
• Improvement: To analyze usage patterns and improve our website, products, and services.
• Legal compliance: To comply with legal obligations and enforce our terms.

5. Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

• Service providers: Payment processors, shipping partners, email platforms, and analytics providers (e.g., Stripe, PayPal, Shopify, Google Analytics).
• Legal authorities: When required by law or to protect the rights, property, or safety of Velmark, our users, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

6. Your Rights & Choices

You have the right to access, update, or delete your personal information. You can also request a copy of the data we hold about you. To exercise these rights, please contact us using the details below.

• Access & correction: Review and update your account information at any time in your profile settings.
• Deletion: Request that we delete your account and personal data (subject to legal retention requirements).
• Opt-out: Unsubscribe from marketing emails via the link in any promotional message.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We may also retain data to comply with legal obligations, resolve disputes, and enforce our agreements. After that, we securely delete or anonymize your data.

8. International Transfers

Velmark operates globally. Your data may be transferred to, stored, and processed in countries outside of your own, where data protection laws may differ. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us, and we will take steps to delete it.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out:

• privacy@Velmark.com
• +1 (800) 555‑CART
• 123 Commerce Ave, Suite 200, New York, NY 10001

This document is for informational purposes only and does not constitute legal advice. Please consult a legal professional for specific privacy concerns.